Need service

Why use the “Need service” application in your company?

The application helps you to organize and qualify all staffing and service requests (automatically  with customizable workflows). Associated with a dynamic dashboard, you have a global view of the requests’ processing. You can also have access to the details of each request intervention via the dashboard and the action plan.

You can generate statistical data based on all the received requests directly from your BlueKanGo platform.

5 good reasons for choosing our tool:

• Centralize and qualify requests on your platform;
• Follow up the processing of requests;
• Plan the interventions;
• Be alerted in case of non completion in time;
• Associate the requests to the global action plan

Main features:

• Global dashboard with real time monitoring of progress;
• Global action plan: preventive and corrective measures;
• Customizable request form for intervention or staffing;
• Planning of interventions;
• Directory of service providers;
• Pre-configured reporting;
• Statistics;
• API (ERP, PIM, CRM, MES, IoT, HRIS and LDAP...) ;

Highlights of the BlueKanGo solution:

• Native integration with your BlueKanGo platform
• Accessible on all browsers
• Real-time alerts and notifications
• Support with personalized follow-up
• Multilingual
• Fully customizable

It all starts with a demo